Best practices for concerns
Raising ConcernsUse the Concerns feature to formally raise issues, grievances, or suggestions with your institution’s administration. Track the status of your concerns and receive responses from the admin team.
Step-by-step
- 1Be specific and factual in describing the issue.
- 2Include dates, times, and names of people involved (if appropriate).
- 3Use the correct category to help the admin team route it properly.
- 4Be constructive — suggest improvements if you have solutions in mind.
- 5Allow reasonable time for the admin team to investigate before following up.
More in Raising Concerns
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