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Raising Concerns
Raise a new concernTrack concern statusReply to an admin responseRaise a concern as a parentBest practices for concerns
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Help center/Raising Concerns/Track concern status

Track concern status

Raising Concerns

Use the Concerns feature to formally raise issues, grievances, or suggestions with your institution’s administration. Track the status of your concerns and receive responses from the admin team.

Back to Raising ConcernsHelp center

Step-by-step

  1. 1In the Concerns section, all your submitted concerns are listed.
  2. 2Each concern shows the subject, date submitted, and current status.
  3. 3Status values: Open (submitted, awaiting review), In Progress (being investigated), Responded (admin has replied), Resolved (issue addressed).
  4. 4Click on a concern to see the full conversation including any admin responses.

More in Raising Concerns

Raise a new concern

Navigate to your campus and click "Concerns" in the sidebar.

6 steps →

Reply to an admin response

When the admin responds to your concern, you receive a notification.

5 steps →

Raise a concern as a parent

Parents can raise concerns on behalf of their child/ward.

5 steps →

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