Managing Enquiries
Institution ownersView and respond to enquiries submitted by prospective students and parents. Track enquiry status, categorise them, and ensure timely responses to build a strong reputation.
Managing Enquiries guides
View all enquiries
Open Admin Dashboard and click "Enquiries" in the sidebar.
4 steps →
Respond to an enquiry
Click on any enquiry to open the full details.
5 steps →
Change enquiry status
Open an enquiry from the Enquiries list.
4 steps →
Filter and search enquiries
Use the search bar at the top of the Enquiries page to find specific enquiries by name or keyword.
4 steps →
Handle high-volume enquiries efficiently
Use the FAQ section on courses and admissions to address common questions upfront — this reduces repetitive enquiries.
4 steps →
Need more help? Contact support