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Help center/Managing Enquiries/Filter and search enquiries

Filter and search enquiries

Managing Enquiries

View and respond to enquiries submitted by prospective students and parents. Track enquiry status, categorise them, and ensure timely responses to build a strong reputation.

Back to Managing EnquiriesHelp center

Step-by-step

  1. 1Use the search bar at the top of the Enquiries page to find specific enquiries by name or keyword.
  2. 2Apply status filters to focus on unresolved enquiries.
  3. 3Filter by category (Admissions, Fees, General, etc.) if available.
  4. 4Use date range filters to see enquiries from a specific period.

More in Managing Enquiries

View all enquiries

Open Admin Dashboard and click "Enquiries" in the sidebar.

4 steps →

Respond to an enquiry

Click on any enquiry to open the full details.

5 steps →

Change enquiry status

Open an enquiry from the Enquiries list.

4 steps →

← Previous: Change enquiry statusNext: Handle high-volume enquiries efficiently →
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