Respond to an enquiry
Managing EnquiriesView and respond to enquiries submitted by prospective students and parents. Track enquiry status, categorise them, and ensure timely responses to build a strong reputation.
Step-by-step
- 1Click on any enquiry to open the full details.
- 2Read the sender’s message and any context they provided.
- 3Type your response in the reply box.
- 4Click "Send" to deliver your response — the sender will be notified.
- 5The enquiry status changes to "Responded" automatically.
More in Managing Enquiries
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